General conditions of sale, cancellation and refund of reservations for dermatological consultations

1. PURPOSE
These General Terms and Conditions of Sale (hereinafter, GCS) have. Its purpose is to regulate access to and the acquisition regime of the training content in digital format (hereinafter, the Courses) and online consultations, marketed by Corium Dermatology SLP, with address at Calle de L’Equador 75 Bajos de Barcelona (08029) with email info@coriumdermatology.com, B67481283 (hereinafter THE AUTHOR), through the website https://www.dbdermatologiabarcelona.com (hereinafter THE WEBSITE), constituting the legal framework in which the contractual relationship is developed.

2. ACCEPTANCE AND AVAILABILITY
By accepting these GTC, the USER undertakes to fully and unreservedly adhere to all the clauses set out at the time of contracting.
By accepting these GTC, the USER guarantees:
a. That he is a person with the capacity to contract.
b. That he/she has read, understands and accepts these GTC.
The User will always have access, prior to the start of the course contracting procedure, to these GTC, which may be stored and/or reproduced on a durable medium.

3. MODIFICATIONS TO THE TERMS OF PURCHASE
THE AUTHOR may modify these clauses provided that there is sufficient cause or reason for doing so. It is understood that there is sufficient cause or reason for the modification, including but not limited to, when it has the following purpose:
a. Expand the range or number of products that are made available to USERS or improve existing ones.

b. Modify, replace or update the price of the reservations for face-to-face dermatological consultations offered through their WEBSITE. For this reason, the USER must carefully read these GTC each time they proceed to contract a course.

4. METHOD OF PAYMENT
The prices and rates applicable to the purchase by the USER of reservations for face-to-face dermatological consultations will be those that appear on the WEBSITE, at the time the USER accesses and proceeds to initiate the purchase process. All prices and rates include applicable taxes. THE AUTHOR reserves the right to modify the prices and descriptions of the courses published on the WEBSITE, when he or she deems it appropriate, being visible through the WEBSITE at the time of purchase. The USER undertakes to pay the total price of the dermatological consultation reservation purchased, which must be paid through the means of payment accepted at all times, such as Redsys, VISA and Mastercard.
Once the payment has been made, the USER will receive a confirmation email reminding them of the date and time of their face-to-face dermatological consultation at the Corium Dermatology clinic in Barcelona.

5. RIGHT OF WITHDRAWAL OR COMPLAINT
In accordance with applicable legislation, once the appointment reservation has been purchased, the USER has the right of withdrawal, which must be notified in writing to the info@coriumdermatology.com email or by telephone to the 937829564 within a maximum period of 5 days before the appointment. Only in this way will you be able to request a refund of the amounts paid. In the event that you notify the non-attendance of the appointment no later than 5 days before your appointment, the amount will not be refunded.

6- RIGHTS AND OBLIGATIONS OF THE PARTIES

a. Obligations of THE AUTHOR:
THE AUTHOR undertakes to comply with the following contractual obligations arising from the commercial relationship with the USER as a result of the contracting of the courses by the USER:

– To provide the USER with the maximum guarantees, the service requested by the USER in accordance with the provisions of the contracting conditions, without failing in contractual good faith.
– Expressly inform the USER of the existence of these conditions prior to the start of the contracting procedure.
– Inform the USER prior to contracting and in a specific, clear, precise and unequivocal manner, of the specific characteristics of the services requested, such as their price.
– Make available to the USER a copy of the text of the GCS.
– Confirm to the USER via e-mail that the contract has been effectively carried out within a maximum period of 72 hours from the acceptance by the USER of the contracting conditions.

b. Obligations of THE USER:
For their part, the USER undertakes to:
– To carry out full compliance with the provisions of these conditions of the services provided by THE AUTHOR.
– Complete the registration forms prior to the start of the contracting procedure with truthful and current information.
– Correctly provide the bank details requested by THE AUTHOR.
– Pay the price of the reservation of dermatological consultation, without the presentation of a claim exempting them from this obligation. Likewise, the USER guarantees to be over 18 years of age and not to have a limited capacity to contract the services offered by THE AUTHOR.

c. Rights of the USER:
– All the information provided to the client will be binding on the offeror under the terms established by current legislation.

7. AFTER-SALES SERVICE
After a purchase, the USER may communicate whenever necessary with the WEBSITE and the person in charge of its management. To do so, they must send an email to info@coriumdermatology.com. They can also communicate by post, by writing to the address Calle de L’Equador 75 Baixos de Barcelona (08029).

10. COMMUNICATIONS AND JURISDICTION
Communications to the AUTHOR by the USER are addressed to the e-mail address provided by the AUTHOR, info@coriumdermatology.com.
Communications from the AUTHOR to the USER must be addressed to the email address provided in the purchase process.
These general after-sales conditions are subject to Spanish jurisdiction.

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